Returns & Exchanges
At Sazerac Stitches, we want you to love your lighting and home decor. If you are not completely satisfied, we accept returns on standard items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Pack with Care
Repackage the item in its original box with all mounting hardware and protective padding to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our New Orleans studio.
Receive Your Refund
Once our team inspects the returned item, we will issue a refund to your original payment method, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing